7.5x7.5 Slate

• Cleaning:

  • Dust Regularly: Use a soft, dry cloth to gently dust the surface.
  • Wipe with Damp Cloth: For more thorough cleaning, use a slightly damp, non-abrasive cloth. Avoid using any harsh chemicals or abrasive cleaners.
  • Avoid Excess Moisture: Do not immerse the slate in water or use excessive moisture, as this can damage the photo and the slate.

• Handling:

  • Handle with Care: Always handle the photo slate by its edges to avoid fingerprints and smudges on the photo surface.
  • Avoid Dropping: The slate is sturdy but can break if dropped or handled roughly. Place it on a stable surface to prevent accidental falls.

• Placement:

  • Indoor Use Recommended: Keep the photo slate indoors to protect it from extreme temperatures, humidity, and direct sunlight, which can cause fading or damage.
  • Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the colors to fade over time.

• Storage:

  • Store Upright: If you need to store the photo slate, keep it upright and in a dry, cool place.
  • Protect Edges: Wrap the slate in a soft cloth or bubble wrap to protect the edges and corners from chipping or damage during storage.

• Display:

  • Use Appropriate Stands: When displaying the slate, use sturdy stands or easels that can support its weight.
  • Secure Position: Ensure the slate is placed securely to prevent it from tipping over or falling.

By following these care instructions, you can maintain the beauty and longevity of your Photo Slate, ensuring that your cherished photographs remain vibrant and stunning for years to come.

All sales are final. Please note that once your custom-made product enters the production phase, we cannot accept returns or offer refunds. We encourage you to review your order details carefully before finalizing your purchase. Please ensure that all order details are correct before completing your purchase. Thank you for your understanding.

We are pleased to offer shipping to all provinces and territories across Canada. Here are the details of our shipping policy:

• Processing Time: Orders are typically processed within 2-3 business days. Custom-made items may require additional time for production.

• Shipping Rates: Shipping rates vary based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be calculated at checkout.

• Shipping Methods: We use reliable carriers such as Canada Post, UPS, and FedEx to ensure your items arrive safely and on time. Standard and expedited shipping options are available.

• Delivery Times: Standard shipping usually takes 5-7 business days. Expedited shipping options may be available and typically take 2-3 business days. Please note that remote areas may require additional delivery time. Please send us an equiry to discuss expedited shipping options.  

• Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your shipment.

• Customs and Duties: Orders shipped within Canada are not subject to customs duties. However, provincial sales tax may apply based on your shipping address.

• Incorrect Addresses: Please ensure your shipping address is correct when placing your order. We are not responsible for items shipped to an incorrect address provided by the customer.

• Contact Us: If you have any questions about your order or our shipping policy, please contact our customer service team at info@sparrowdesign.ca 

We strive to provide the best possible service and ensure your items arrive promptly and in perfect condition. Please note we will not be responsible for any lost, damaged, or delayed packages once your package has been delivered to the carrier. Thank you for shopping with us!