4x6 HD Photo Panel

To ensure your aluminum photo panels stay vibrant and beautiful for years to come, please follow these care instructions:

Cleaning

• Gentle Dusting:

  • Use a soft, dry cloth or a microfiber duster to gently remove dust and debris from the surface of the panel. Avoid using abrasive materials that could scratch the surface.

• Light Cleaning:

  • If the panel requires more than just dusting, use a slightly damp, lint-free cloth. Gently wipe the surface in a circular motion. Ensure the cloth is only damp, not wet, to avoid water spots or damage.

• Avoid Harsh Chemicals:

  • Do not use chemical cleaners, solvents, or abrasive cleaning agents, as these can damage the image and the panel's finish.

• Stubborn Spots:

  • For stubborn spots or fingerprints, use a mixture of mild soap and water. Dampen a soft cloth with the solution, gently clean the area, and then dry immediately with a clean, dry cloth.

Handling

• Avoid Touching the Surface:

  • When handling your photo panel, try to avoid touching the front surface to prevent fingerprints and smudges. Hold the panel by its edges.

• Use Gloves:

  • Consider wearing clean, white cotton gloves when handling the panel to avoid transferring oils from your skin.

Display and Storage

• Indoor Use:

  • Display your aluminum photo panels indoors, away from direct sunlight, to prevent fading. Excessive exposure to UV light can cause colors to fade over time.

• Temperature and Humidity:

  • Keep the panel in a controlled environment with stable temperature and humidity levels. Avoid displaying or storing the panel in areas with high humidity or extreme temperatures, such as bathrooms or attics.

• Avoid Physical Damage:

  • Place your photo panel in a location where it is unlikely to be bumped or scratched. Ensure it is securely mounted if hanging on a wall.

• Protective Storage:

  • If you need to store the panel, wrap it in a soft cloth and place it in a protective box or container. Store in a dry, cool place away from direct sunlight and heat sources.

General Tips

• Regular Maintenance:

  • Regularly dust your photo panel to keep it looking its best. Frequent, gentle cleaning can prevent the buildup of dust and dirt.

• Inspect Regularly:

  • Periodically inspect your photo panel for any signs of wear or damage. Address any issues promptly to maintain its appearance and longevity.

By following these care instructions, you can enjoy your aluminum photo panels' stunning visuals and lasting quality for many years. Thank you for choosing Sparrow Design Co. We hope your photo panels bring you joy and preserve your cherished memories beautifully.

All sales are final. Please note that once your custom-made product enters the production phase, we cannot accept returns or offer refunds. We encourage you to review your order details carefully before finalizing your purchase. Please ensure that all order details are correct before completing your purchase. Thank you for your understanding.

We are pleased to offer shipping to all provinces and territories across Canada. Here are the details of our shipping policy:

• Processing Time: Orders are typically processed within 2-3 business days. Custom-made items may require additional time for production.

• Shipping Rates: Shipping rates vary based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be calculated at checkout.

• Shipping Methods: We use reliable carriers such as Canada Post, UPS, and FedEx to ensure your items arrive safely and on time. Standard and expedited shipping options are available.

• Delivery Times: Standard shipping usually takes 5-7 business days. Expedited shipping options may be available and typically take 2-3 business days. Please note that remote areas may require additional delivery time. Please send us an equiry to discuss expedited shipping options.  

• Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your shipment.

• Customs and Duties: Orders shipped within Canada are not subject to customs duties. However, provincial sales tax may apply based on your shipping address.

• Incorrect Addresses: Please ensure your shipping address is correct when placing your order. We are not responsible for items shipped to an incorrect address provided by the customer.

• Contact Us: If you have any questions about your order or our shipping policy, please contact our customer service team at info@sparrowdesign.ca 

We strive to provide the best possible service and ensure your items arrive promptly and in perfect condition. Please note we will not be responsible for any lost, damaged, or delayed packages once your package has been delivered to the carrier. Thank you for shopping with us!